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At West Austin Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
266 Reviews

Mark Buckhalt
Great communication.
Kimberly Denton
We've had West Austin Air Conditioning provide services for us twice now, and I am delighted to share my exceptional experience with this outstanding company. From start to finish, they demonstrated unmatched professionalism, reliability, and expertise that truly sets them apart in the industry. From my initial inquiry to the completion of the installation, their team displayed an unwavering commitment to ensuring my utmost satisfaction. The staff was prompt, friendly, and attentive, addressing all my questions and concerns with patience and clarity. Their attention to detail and willingness to go the extra mile to ensure my comfort was truly commendable. 10/10 recommend.
James Tackett
Alastair Jenkin
Came out same day and made repair no problem - price was reasonable.
Melinda Osburn
Lee Nestor-Bigtree
Alan Kleymeyer
Had a great experience with this company. 2 previous companies did not deliver. 3rd time was the charm for me.
Caitlin Close
The team at West Austin AC are the best. Good and honest work. Great communication.
Robbie Bruce
We had a great experience! Reasonable estimate and work. Would recommend them every time
Dr. Brandon Drane, D.C.
Caleb was our technician and he is beyond amazing. We will definetly use them again. No need to call anyone else. Very knowledgeable, quick and thorough.
Greg Harrington
Susan Gilchrist
In the heat of summer my rental property AC went out. Tenants needed cooling immediately. West Austin provided a mobile unite immediately and had the new unit installed very soon after!
Bryan Blair
Great service at a very fair price!
Karim Ali
Caleb and Team are absolutely amazing. They've maintained our HVAC system basically since our house was built, and helped us with installing upgrade to Ecobee (along with providing the guidance of which smart thermostat would work best with the system we have). 11/10 would recommend.
Bob Franke
Good experience here - very professional. Gave me a solid assessment of the situation with my HVAC and provided different options. Not pushy which I liked and will definitely be giving them a call next time.
Lisa Dover
Great local company that does fantastic work at a fair price!
Paul Janacek
Caleb and team are extremely professional and quick to respond to any issue/inquiry. They replaced our entire HVAC unit quickly when the older one failed. A later minor warranty issue was also addressed quickly and efficiently and we are happy to recommend West Austin Air Conditioning.
Terry Kraft
Our ducts were literally disintegrating. They were the original air ducts from 1988 and to make matters worse, there was some mold present. West Austin Air was one of three companies I researched and from whom I received a bid. They were the only company that could address every issue, including redirecting air flow by altering the output to one of the vents. So they replaced all the ductwork upstairs that they could get to and cleaned the small area that was behind sheetrock and unreachable downstairs.They also installed UV lights to prevent mold from reforming. I was worried that they may have over promised and this job would prove too difficult. On the contrary, the work was done and exceeded my expectations. Our house is quieter, cleaner and safer now. Just amazing work and everyone was polite, considerate and thorough from start to finish! I highly recommend West Austin Air for any air duct work you may need.
Jeremy Pyne
Mike Edwards
Very knowledgeable and thorough in trouble shooting, repairs and new installation. Great to work with.
Claire Bradshaw
These guys were responsive, efficient and professional and their prices were much more reasonable than competition. We will be switching to them for future maintenance of our new units also.
Lynn Skelding
Chad Riddersen
Caleb came out in the heart of the arctic cyclone in 13 degree weather to fix our finicky furnace. Thanks Caleb!
Chris Vallejo
West Austin Air Conditioning came through for me when other companies could not. They were able to schedule an immediate appointment to fix my problem when other companies' availability was over a week long. They were honest, fair, and affordable. I recommend using them for your AC repairs.
Dory Byrne
Caleb is responsive very quickly to your call, knowledgeable and respectful of your time and money. He only replaces/repairs what needs to be done.
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