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Reviews

At West Austin Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
346 Reviews

Yvonne Walkup
04/17/2026
Located in Lakeway
Top notch
Ryan Casey
04/10/2026
Located in Lakeway
Shiloh Newman
04/10/2026
Located in Lakeway
Good customer service. Had an issue after the fact and the owner came right over and fixed it himself. Will be using again.
Bee Bennett
04/10/2026
Located in Lakeway
Patrick came out today to do a maintenance service and cleaning of my three splits. He was here for three hours and never stopped. He is kind courteous and professional. Thanks so much, well done!
Kathryn Casey
04/08/2026
Located in Lakeway
Jason Ganer
04/03/2026
Located in Lakeway
My AC's coil needed to be replaced. West Austin AC did a great job from start to finish!!
Ronny Platt
04/01/2026
Located in Lakeway
Caleb did an outstanding job on the recent installation of a new A/C unit in our rental Condo. Caleb and his team also have installed two new A/C units in our home in the past two years. That work was also outstanding.
Peter Webster
03/30/2026
Located in Lakeway
As always, on time,great work!
J L.
03/24/2026
Located in Lakeway
Been using them for years and plan to keep using them. Technician was very polite and knowledgable. Explained everything well.
Stephen Buckstein
03/20/2026
Located in Lakeway
Nice people great job.
Cathy Ols
03/20/2026
Located in Lakeway
AC check up
Chi Chitao
03/19/2026
Located in Lakeway
Caleb and his team at West Austin AC are the only people that have touched my HVAC system in over 10yrs. We use them for regular maintenance and check ups and have never had a major repair during this time. Very thorough, trustworthy, and reasonably priced. Highly recommend!
Lisa Murphy
03/13/2026
Located in Lakeway
I’ve been using West Austin Air for 10 years and the service has been flawless.
Laura Banerjee
03/06/2026
Located in Lakeway
Prompt and professional service. Figured out my AC issues quickly and got it up and running. Highly recommend these guys!
Mike Schwartz
03/04/2026
Located in Lakeway
I trust Caleb to fix any problems with my HVAC system.
Mike Edwards
02/23/2026
Located in Lakeway
Another great service call by West Austin Air. You can really count on this team.
Kasey Dalby
02/03/2026
Located in Lakeway
Have used West Austin A/C for about 10+ years now. As a local real estate agent, I refer all my commercial and residential service to them. They always deliver such great service and all my clients (even the super picky ones) are absolutely thrilled w them. They are always punctual and provide great updates via text. I highly recommend West Austin A/C.
Amanda Owens
01/30/2026
Located in Lakeway
On time. Efficient. Professional.
Paul Green
01/26/2026
Caleb and his crew have been outstanding in diagnosing and fixing our AC and heating problems on several occasions. We had them out a few weeks ago to find out why some rooms were cooler than others and he was able to make adjustments in the attic that we didn't even know were possible. Highly recommended.
Amy Houghton
01/23/2026
Located in Lakeway
Best service!
David Collins
01/16/2026
Highly recommended by people I trust. They exceeded my expectations. On time, courteous, informative and priced fairly. They are on my list of trusted contractors and I will continue to use them in the future!
T Hill
01/08/2026
I had 2 heat pumps and 2 air handlers replaced in my home. Along with all new duct work. I was extremely satisfied with their work. Gave me several options to choose from and clearly explained everything. They pay great attention to every detail in the install. There was minor issue with one of the new thermostats. And quickly stopped by the next day to take care of it. I highly recommend them.
Greg Weatherred
12/21/2025
Located in Lakeway
West Austin Air is a local company we have used since 2014. They respond quickly and do a great job. Caleb and his team are friendly and experienced. I highly recommend using them.
Shawn Kelly
12/16/2025
West Austin Air Conditioning cares. Just the best! I don't think they can be underpriced for new service and the respond quickly.
C Russell
12/15/2025
Caleb is so nice and tidy and professional! Thank you for the extra customer service!
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