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Reviews

At West Austin Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
331 Reviews

Bill Pitts
11/11/2025
Michelle Bulygo
11/06/2025
Eric Chase
10/30/2025
Top notch customer service. I needed the dryer vent cleaned out and they came out almost immediately. Bryan Blair was my tech and he was great. As is typically the case it wasn’t as straight forward as it could have been and he went above and beyond to help out. Highly recommend. I will also now give them some HVAC work on some of my properties. Top Notch
Ronald Roche
10/30/2025
Perfect replacement of my air handling unit in a difficult location in my house.
Monique Almazan
10/29/2025
Great communication and professionalism.
Terry Kelley
10/17/2025
Located in LAKEWAY
If you want a crew that stands behind their work, this is the one. I've been so impressed with their repeated work to fix issues after a major upgrade. Caleb and Brian are awesome. Give them a shot at your next AC call.
Laura Banerjee
10/17/2025
Prompt and professional service. Figured out my AC issues quickly and got it up and running. Highly recommend these guys!
Dustin Kirkland
10/15/2025
Excellent experience with Caleb and his installers, Daniel and Enrique. They quickly diagnosed my problem, and replaced the broken parts in my HVAC system. Highly recommend!
Mark Russell
10/13/2025
Jose De Leon
09/26/2025
Prompt service with a fair price. I really appreciate the prompt and professional service with quick follow up. I will continue to call them for all of our A/C related needs.
Janet Taylor
09/17/2025
Air con stopped cooling. I called first thing in the morning and they came out around 11:00 am! Fixed everything and I was cool in no time! GGREAT service!!
Alex Zoller
09/11/2025
Caleb and his team did an outstanding job installing our mini-split system. They were professional, efficient, and kept us informed throughout the process. The communication was excellent, and the quality of their work exceeded our expectations. We’re very happy with the results and highly recommend them!
Mladen Brkic
09/08/2025
Very professional, punctual and pleasant to work with
Scott Swick
09/04/2025
While we were away on a trip, my thermostat indicated that the air conditioning was failing. I set up an appointment with great ease online with West Austin Air Conditioning and they responded the next business day and set up an appointment right away. They showed up when they said they would, and completed the work quickly with feedback about future maintenance issues. The price was very reasonable. I would totally recommend this company!
Youngjoo Lee
09/03/2025
Whitney Newton (ThePulseATX)
08/29/2025
Great service! Will use West Austin all the time!
Alan Kleymeyer
08/28/2025
Had a great experience with this company. 2 previous companies did not deliver. 3rd time was the charm for me. I think Bryan is great and appreciate the consistency of having him be the one that handles my service calls.
Mike Edwards
08/18/2025
Another great service call by West Austin Air. You can really count on this team.
Christy Jackson
08/06/2025
Caleb was awesome! He was able to come out in short notice after my AC stopped working. He had it up and running that same morning. Will only be using West Austin Air Conditioning from now on.
Tim Hendon
08/06/2025
Awesome service!!!!!!
Tina Overstreet
08/04/2025
Bryan is amazing!! Always responds timely, he is kind, professional and a great human!
Amanda Owens
08/01/2025
On time. Efficient. Professional.
J L.
07/26/2025
Been using them for years and plan to keep using them.
Thomas Hofmann
07/24/2025
Fast reliable service. Bryan was able to quickly identify the issue with AC system and restore it to full operation.
Blaine Williams
07/23/2025
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