Reviews

Air con stopped cooling. I called first thing in the morning and they came out around 11:00 am! Fixed everything and I was cool in no time! GGREAT service!!

Caleb and his team did an outstanding job installing our mini-split system. They were professional, efficient, and kept us informed throughout the process. The communication was excellent, and the quality of their work exceeded our expectations. We’re very happy with the results and highly recommend them!

Very professional, punctual and pleasant to work with

While we were away on a trip, my thermostat indicated that the air conditioning was failing. I set up an appointment with great ease online with West Austin Air Conditioning and they responded the next business day and set up an appointment right away. They showed up when they said they would, and completed the work quickly with feedback about future maintenance issues. The price was very reasonable. I would totally recommend this company!

Great service! Will use West Austin all the time!

Had a great experience with this company. 2 previous companies did not deliver. 3rd time was the charm for me. I think Bryan is great and appreciate the consistency of having him be the one that handles my service calls.

Another great service call by West Austin Air. You can really count on this team.

Awesome service!!!!!!

Caleb was awesome! He was able to come out in short notice after my AC stopped working. He had it up and running that same morning. Will only be using West Austin Air Conditioning from now on.

Bryan is amazing!! Always responds timely, he is kind, professional and a great human!

On time. Efficient. Professional.

Been using them for years and plan to keep using them.

Fast reliable service. Bryan was able to quickly identify the issue with AC system and restore it to full operation.

Love it. Came and did the job and nothing else, no attempt tp upsell and was very flexible with scheduling. Highly recommended.

West Austin came out and repaired and serviced our AC. They were fast and didn't overcharge us! We have always had a good experience with West Austin!

From the first call, through to a new system, West Austin Air were excellent. The Quality of their people, process, products, and value pricing will be hard to beat. A+

We had Caleb and team replace an AC unit earlier this spring. Once the temps came up, the drain became clogged and the unit was inoperable. Caleb came out the afternoon that we called and took care of the problem without charge. We appreciate the attitude and quick response. Don't hesitate to reach out. Update: Same issue came up last weekend. They were here Mon afternoon and resolved the issue quickly. They also replaced one of the components that was questionable. No charge as part of the install completed in the spring.

West Austin AC has been my go-to company for the past 2 years. They are fairly priced, on-time, and communicate effectively. Bryan has been awesome to work with and I highly recommend their services if you’re in the Austin/Lakeway area.

Had West Austin Air out last year to replace an A/C unit. Assumed the issue with existing unit this year would result in the same. I simply texted my contact from last year, he came to my house the next day, and solved my problem without having to replace the unit. SO Thankful!

I love this company! I have used them for my work and home. I called Caleb and told him I had a classroom (students in it) with an a/c out. He was fast show up and was able to get it repaired the same day. At my house, I have had ongoing problems with a new a/c unit which was installed by another company. We worked with them several times and it would work for a few weeks/months and then the same problems would occur. We gave up calling them (under warranty) and because of the service I got at my office I asked West Austin A/C to check it out. The man who showed up was VERY knowledgeable about the unit we had and was able to find it had not been wired properly on the original installation. It has worked like a dream since but if we have a problem, we will always call West Austin Air!

West Austin A/C is our "go to" for any and all HVAC issues. They installed the equipment when we remodeled our home and we've used them every since.