Reviews

Highly recommended by people I trust. They exceeded my expectations. On time, courteous, informative and priced fairly. They are on my list of trusted contractors and I will continue to use them in the future!

I had 2 heat pumps and 2 air handlers replaced in my home. Along with all new duct work. I was extremely satisfied with their work. Gave me several options to choose from and clearly explained everything. They pay great attention to every detail in the install. There was minor issue with one of the new thermostats. And quickly stopped by the next day to take care of it. I highly recommend them.

West Austin Air is a local company we have used since 2014. They respond quickly and do a great job. Caleb and his team are friendly and experienced. I highly recommend using them.

West Austin Air Conditioning cares. Just the best! I don't think they can be underpriced for new service and the respond quickly.

Caleb is so nice and tidy and professional! Thank you for the extra customer service!

Outstanding service as always!

Great response time and professional service with fair prices. Highly recommend.

Had a great experience with this company. 2 previous companies did not deliver. 3rd time was the charm for me. I think Bryan is great and appreciate the consistency of having him be the one that handles my service calls. Like the personalized service.

Quick, convenient, and honest.

We had Caleb and team replace an AC unit earlier this spring. Once the temps came up, the drain became clogged and the unit was inoperable. Caleb came out the afternoon that we called and took care of the problem without charge. We appreciate the attitude and quick response. Don't hesitate to reach out. Update: Same issue came up last weekend. They were here Mon afternoon and resolved the issue quickly. They also replaced one of the components that was questionable. No charge as part of the install completed in the spring. Update: Bryan was here again today for the same issue. After looking closely at the issue, I can see why the problem has come back. I believe Bryan has resolved it this time. We'll report back.

On time. Efficient. And friendly.

Have used West Austin A/C for about 10+ years now. As a local real estate agent, I refer all my commercial and residential service to them. They always deliver such great service and all my clients (even the super picky ones) are absolutely thrilled w them. They are always punctual and provide great updates via text. I highly recommend West Austin A/C.

Perfect replacement of my air handling unit in a difficult location in my house.

Top notch customer service. I needed the dryer vent cleaned out and they came out almost immediately. Bryan Blair was my tech and he was great. As is typically the case it wasn’t as straight forward as it could have been and he went above and beyond to help out. Highly recommend. I will also now give them some HVAC work on some of my properties. Top Notch

Great communication and professionalism.

If you want a crew that stands behind their work, this is the one. I've been so impressed with their repeated work to fix issues after a major upgrade. Caleb and Brian are awesome. Give them a shot at your next AC call.

Prompt and professional service. Figured out my AC issues quickly and got it up and running. Highly recommend these guys!

Excellent experience with Caleb and his installers, Daniel and Enrique. They quickly diagnosed my problem, and replaced the broken parts in my HVAC system. Highly recommend!

Prompt service with a fair price. I really appreciate the prompt and professional service with quick follow up. I will continue to call them for all of our A/C related needs.

Air con stopped cooling. I called first thing in the morning and they came out around 11:00 am! Fixed everything and I was cool in no time! GGREAT service!!

Caleb and his team did an outstanding job installing our mini-split system. They were professional, efficient, and kept us informed throughout the process. The communication was excellent, and the quality of their work exceeded our expectations. We’re very happy with the results and highly recommend them!