Reviews

Very satisfied with thorough and courteous service. Issues and options clearly explained, and work performed was neither more nor less than what was required. Two thumbs up.

On time. Efficient. Knowledgeable. Great communication. And friendly. Again. Just awesome

Very knowledgeable and good people.

Just a service call but Caleb was kind, courteous and professional. Thanks again West Austin A/C

Caleb was able to identify a problem in 1 hour that my home warranty company couldn’t solve for two years. Very knowledgeable, couldn’t recommend enough!

Caleb did a great job cleaning out our a/c valve. He was a pleasure to work with.

As always, on time,great work! Once again, great service!

Excellent install job and now I have sweet, cold crisp air upstairs.

Fast reliable service. Patrick was able to accomplish the spring maintenance on my home A/C System. He identified the need to add additional refrigerant to the system and was able to answer my concerns and questions to my Satisfaction. I am very happy with West Austin Air Conditioning and plan to continue seek their services in the future to keep my Central Air Systems in tip top working order.

Caleb and team are extremely professional and quick to respond to any issue/inquiry. They replaced our entire HVAC unit quickly when the older one failed. A later minor warranty issue was also addressed quickly and efficiently and we are happy to recommend West Austin Air Conditioning.

Very prompt, professional and courteous service. Caleb and Patrick are very knowledgable, friendly and polite. They fixed my AC on time and on budget. I wouldn’t use any other company!

I’ve had West Austin Air Conditioning look at my HVAC system several times over the last few years, and I’ve always found them to be completely trustworthy. I had a major HVAC failure last year when temperatures were over 100 degrees, and it was so bad I had to go with whoever could get the part first. In Texas, losing AC is an emergency! When my system went down again this April, I called that same company hoping the issue was related to the previous repair. They diagnosed it as a very expensive problem, ordered parts, and scheduled the repair. Before moving forward, I decided to call West Austin Air Conditioning for a second opinion. I’m very glad I did! West Austin Air Conditioning took the time to properly troubleshoot the system and found that the original diagnosis was completely wrong. Instead of a very expensive repair, the real issue turned out to be a failed motor and electrical problem that cost a fraction of what I had originally been told. They were professional, honest, thorough, and fair throughout the entire process. These days it seems like everyone wants to sell you a completely new system, but they didn’t do that. I also referred them to a friend afterward, and he later thanked me because he had a great experience as well. It’s hard to find HVAC companies you genuinely trust, especially when expensive repairs are involved. West Austin Air Conditioning absolutely earned my trust and my future business.

Caleb and his team at West Austin Air are very thorough and professional. Texas heat is nothing to take for granted and we feel confident that our system can handle months of hard work with the service provided by West Austin Air.

Great customer service and knowledgeable technicians who can always diagnose the issue a timely manner.

Awesome, fast, great communication

Top notch

Patrick came out today to do a maintenance service and cleaning of my three splits. He was here for three hours and never stopped. He is kind courteous and professional. Thanks so much, well done!

Good customer service. Had an issue after the fact and the owner came right over and fixed it himself. Will be using again.

My AC's coil needed to be replaced. West Austin AC did a great job from start to finish!!