Reviews

I love this company! I have used them for my work and home. I called Caleb and told him I had a classroom (students in it) with an a/c out. He was fast show up and was able to get it repaired the same day. At my house, I have had ongoing problems with a new a/c unit which was installed by another company. We worked with them several times and it would work for a few weeks/months and then the same problems would occur. We gave up calling them (under warranty) and because of the service I got at my office I asked West Austin A/C to check it out. The man who showed up was VERY knowledgeable about the unit we had and was able to find it had not been wired properly on the original installation. It has worked like a dream since but if we have a problem, we will always call West Austin Air!

West Austin A/C is our "go to" for any and all HVAC issues. They installed the equipment when we remodeled our home and we've used them every since.

We had Caleb and team replace an AC unit earlier this spring. Once the temps came up, the drain became clogged and the unit was inoperable. Caleb came out the afternoon that we called and took care of the problem without charge. We appreciate the attitude and quick response. Don't hesitate to reach out.

It would be hard to exaggerate how impressed I am with Caleb and the team. I had some very specific requirements and even though it took awhile to work through them Caleb personally persisted and got it done. I’m perfectly happy with my new variable speed system and I would recommend no other company. Seriously considering having them replace my second system, in advance of it failing, I like the variable speed, and trust their work, so much.

When we bought our house, we knew one of the A/Cs was likely on its last legs. We have had issues over the last five years and have dealt with several A/C companies along the way. West Austin Air Conditioning is by far the best we have used. When it finally came time to replace our A/C, they were quick and courteous, gave us several options, and did the installation with almost no interruption to my work-from-home day. I have been very impressed with them at each interaction.

I had 2 heat pumps and 2 air handlers replaced in my home. Along with all new duct work. I was extremely satisfied with their work. Gave me several options to choose from and clearly explained everything. They pay great attention to every detail in the install. There was minor issue with one of the new thermostats. And quickly stopped by the next day to take care of it. I highly recommend them.

Super responsive, friendly and VERY knowledgeable. Highly recommend.

West Austin Air Conditioning was really fast to respond and took care of our repairs within a day or two. I will be using them for all future issues.

I was very happy with the AC check up performed by Bryan. He was timely, professional, thorough and knowledgeable. Once the service was complete, he reviewed the diagnostics he ran with the results, and made sure all my questions were answered thoroughly. I highly recommend West Austin Air Conditioning.

Highly recommend and we will definitely use West Austin Air Conditioning next time we need service. Great customer service, great pricing and communication. We were very impressed!

Caleb and his team always deliver excellent customer service!

Just completed another project for me, did a great job. I really appreciate it. Great job!!!

We arrived home after being gone three weeks to find the house hot. We called West Austin Air Conditioning because of their great reviews. We were not disappointed. Because of the pleasant experience with their scheduler to the prompt response by the technician, Brian, we give five stars. Brian diagnosed the issue immediately and efficiently repaired and checked our system out. We will use them again!

West Austin Air Conditioning is the best! Professional and courteous technician and reasonable prices. Thank you.

These guys do great work! They saved us on a extremely hot day emergency. They came right away and diagnosed the problem. Unfortunately, there was still an issue the next day and they came right back and made it right. I highly recommend West Austin air conditioning!

AC down on Sunday, came Monday and fixed, fast and reasonable

Had a great experience with this company. 2 previous companies did not deliver. 3rd time was the charm for me.

Came within 3 hours and fixed our AC in this 100+ weather. They were great!

Have used West Austin A/C for about 7 or 8 years now. As a local real estate agent, I refer all my commercial and residential service to them. They always deliver such great service and all my clients (even the super picky ones) are absolutely thrilled w them. They are always punctual and provide great updates via text. I highly recommend West Austin A/C.

Prompt and professional and very clear about what he was doing and what needed to be done!! Life savers!!

Caleb and his crew have been outstanding in diagnosing and fixing our AC and heating problems on several occasions. We had them out a few weeks ago to find out why some rooms were cooler than others and he was able to make adjustments in the attic that we didn't even know were possible. Highly recommended.

The air conditioning unit was installed professionally. Better than the existingl installation. The cost was just under the pricing of 4 other contractors. I will use west austin air conditioning service for all my future air conditioning needs. Thank you Caleb for a great job.

West Austin Air Conditioning came out to Spicewood Christian Academy for a service. They were very professional and helpful. We highly recommend them! Thank you!